Testimonials

Testimonials Posted by retracta October 27th, 2014

We truly appreciate our customers and love to hear the experience they had with Retracta Screen of the Carolinas and the products we carry.

Here is one from a client that we did an install 1 year ago.

Dear Mr. Carrilho,

Phyllis and I wanted to write to tell you how much we have enjoyed our Phantom Screens in the year since you installed them.

What has great about the installation and application:
– Installation was prompt and professionally accomplished.
– The screens have worked perfectly from day one.
– The elimination of bugs during peak season has been a relief.
– We have been able to open our porch doors letting in refreshing air.
– It has also thus made our home feel larger while increasing its resale value.
We are very very pleased. Overall, it is definitely one of the wisest purchases we ever made – well worth the investment !

Dick and Phyllis Lopes


brakes1
Relationship: Client
Project Date: July 2014
Project Price: $1,000-$9,999
I have three French doors leading to a deck that I needed screens for. Having researched the options, I decided on the Phantom retractable screens. I called Virgo with Retracta Screen of the Carolinas and explained to him what I was looking for and that I was only going to be in town for two weeks. He was very helpful and was able to get the screens installed under such short notice. The screens are wonderful and the housing blends right in with the house. I would recommend Virgo and the Phantom screen system to anyone looking for retractable screens.


welcomehomeclassicdecor
Relationship: Client
Project Date: July 2014
Project Price: $1,000-$9,999
Extremely professional. Great product line and flawless installation.
We are very pleased with project, and highly recommend Retracta Screen of the Carolinas.


fbc808
Relationship: Client
Project Date: July 2014
Our retractable screens were installed today and I am not just happy, I am thrilled with them. We knew nothing about this type of product so we had 2 different manufacturers come out and talk to us and give us estimates. It was quickly obvious that Virgo knew what he was talking about. What sold us was his experience installing, servicing as well as selling the retractable screens. He was more expensive than his competitor, but we were willing to pay for his experience and we liked the idea that he can service them if a problem should arise. He does all of the work himself. He is great to work with and we highly recommend him.
July 28, 2014


nancyr1111
Relationship: Client
Project Date: June 2014
Project Price: $1,000-$9,999
We love our new Phantom screens installed by Retractascreen.
Virgo Carrilho came to our home, listened to what we wanted, and then gave us his best opinion about what would meet those needs. The next day we received an email giving us an estimate and outlining the scope of work to be done.
Virgo then came to our home again to show us samples of our choices to give us a better idea of the finished product. This helped to ensure that we would get the end result we wanted. He then gave us an approximate time for delivery and installation which was accurate.
When he came to install the screens he was efficient and took care to protect our furniture and walls as he did his work.
We love final results. The screens truly make the outside an extension of our living area. They’re unobtrusive and yet strong, giving way in case of accidental bumps but then springing back into place quickly.
We’re very pleased with the product and hope to enjoy the screens for years to come.
July 2, 2014


oldwinemaker
Relationship: Client
Project Date: June 2014
Project Price: less than $1,000
My wife and I contacted Retracta Screen to check on the availability and pricing of the screens. We were contacted very promptly and worked out a date for the installation. Virgo arrived on time, did a very quick assessment of what had to be done, and performed the installation quicker than I could tell you about it. He even did some maintenance on a previously installed screen unit at no charge. He was extremely friendly, answering any questions my wife and I had to our satisfaction. He even made sure I had a supply of silicone lubrication to keep our screens working properly. Very professional job by a man with a very good attitude.
June 11, 2014


alain8
Relationship: Client
Project Date: May 2013
Project Price: less than $1,000
VIrgo was very professional in explaining the products and the advantages of each. He did an excellent job of installing the double screen doors to match the existing doorway and threshold. He gave us information about how to properly maintain the screen doors and what to watch out for. He also explained the warranty and what is covered. A very professional installation and personable salesman.
May 25, 2013


isabelmcfadden
Relationship: Client
Project Date: May 2013
Project Price: less than $1,000
Service was quick and efficient. The consultant was very professional. I loved that he had the materials to do an immediate install. I love the product!
May 22, 2013


househunter3
Relationship: Client
Project Date: April 2013
Project Price: $10,000-$49,999
Our screens lower by remote control then disappear up into a valance at the top of the porch. They not only keep the bugs out but also help with tempering the bright sunshine. They are strong, attractive and operate smoothly.
We are very excited to have such a unique product for our home. It is truly one of our favorite features. The Installation went smoothly, the workers were professional, neat and friendly.
May 15, 2013


reviewentry4
Relationship: Client
Project Date: March 2013
Project Price: less than $1,000
We had a wonderful experience with Virgo and Retracta Screen of the Carolinas. Very professional, great communication, accurate quote. Final product looks great, with a first rate install. We have used the screen and had the double doors open more already this spring, more than the 7 prior years combined. Thank you for helping us bring the outside in.
May 14, 2013


Bergeron Custom Homes, LLC
Relationship: Colleague
Project Date: August 2011
Project Price: $10,000-$49,999
We have worked with Retracta Screen on numerous projects and they do a phenomenal job. They have a great offering of products!
May 13, 2013


karajeboo
Relationship: Client
Project Date: April 2013
Project Price: less than $1,000
I called Retraca Screen to quote on retractable screens for my home. Virgo was very prompt and we soon discovered that my windows would not accept the retractable screens, but Virgo was able to have removable screens designed for my windows which worked out perfectly! Now we are looking forward to working with him on screening our porch!
May 13, 2013


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